CUSTOMER CARE

SHIPPING & HANDLING

ESSENTIALS:
FREE SHIPPING FOR ALL ORDERS OVER $200 USD

• $20 USD FLAT RATE SHIPPING FOR ALL ORDERS.
• PLEASE ALLOW 7 TO 12 BUSINESS DAYS FOR DELIVERY.
• SIGNATURE AND PHONE NUMBER REQUIRED ON DELIVERY.
• AS THE RECIPIENT, YOU ARE LIABLE FOR ALL IMPORT DUTIES AND CUSTOMS.

JUST TO NOTE:

• WE ARE NOT LIABLE FOR LOST, STOLEN OR DAMAGED PRODUCTS.
• WE WILL NOT BE HELD LIABLE FOR ANY FEES OR TAXES RELATED TO CUSTOMS AND DUTIES. IT IS AT THE CUSTOMER’S DISCRETION TO BE FAMILIAR WITH THESE FEES.
• ANY INTERNATIONAL ORDERS UNCLAIMED WILL BE SENT BACK TO US AND THE CUSTOMER WILL BE EXPECTED TO PAY FOR RE-DELIVERY.
• WE CANNOT LEAVE PARCELS UNATTENDED. IF NO ONE IS AVAILABLE TO CLAIM THE PACKAGE, IT WILL BE DELIVERED TO YOUR LOCAL POST OFFICE FOR PICK-UP.
• WE CANNOT RE-DIRECT ORDERS ONCE DISPATCHED, SO PLEASE TRIPLE CHECK THE ADDRESS PROVIDED BEFORE CONFIRMING YOUR ORDER.